Privacy Policy for dilivoraxel.sbs

Welcome to dilivoraxel.sbs. We prioritise your privacy and are dedicated to protecting your personal data in compliance with Australian laws. Please read this policy carefully to understand how we collect, use, and protect your information.

Information We Collect About You

We collect information to personalise your experience and optimise our services. This includes both personal and non-personal data collected directly from you or through our website.

• Personal identification details such as your name, email address, and contact information that you provide when using our forms or services.
• Technical data like IP address, browser type, device details, referring site, and browsing activity collected via cookies and analytics tools.
• Preferences, communications, and feedback supplied when you interact with our website, blog, or customer support team.
• Additional information you provide through surveys, promotions, or when you request specific resources or content from us.

How We Use Your Information

We use your personal and technical data to maintain, improve, and personalise our website for you. Your data also helps us comply with regulatory obligations and enhance website security.

• To provide, operate, and maintain access to our services and digital content according to your preferences.
• To communicate important updates, respond to your enquiries, and send relevant administrative or marketing communications.
• To gather feedback on user experience, monitor website performance, and analyse usage trends for future improvements.
• To comply with applicable laws, industry standards, and to protect the integrity and security of your personal information.

Legal Basis for Data Processing

Our collection and processing of your data is grounded in Australian privacy legislation, ensuring all activities are lawful and transparent.

We rely on user consent, contractual necessity, and compliance with legal obligations as the foundation for processing your personal information, in line with relevant Australian privacy laws.

Sharing Your Data

We respect your data privacy and only share personal information where necessary and permitted by law.

• Information may be shared with trusted service providers involved in web hosting, analytics, or email communications, under strict confidentiality agreements.
• We may disclose information when required to comply with legal obligations, protect rights, or ensure safety and security.
• Should there be a business transfer, such as a merger or acquisition, your information may be transferred as part of that process.

Data Security

Protecting your personal information is our priority. We implement industry-standard security measures including encryption, firewalls, and regular access reviews. Although no online system is completely secure, we use best practices to minimise risks and safeguard your data from unauthorised access, alteration, or disclosure.

Your Rights

You have rights regarding your personal data and our handling of it. We are committed to supporting your privacy choices.

• Request access to the personal data we hold about you, or ask for corrections to inaccurate information.
• Object to or restrict specific data uses, such as receiving marketing communications or targeted advertising.
• Withdraw consent where processing is based on your agreement, without affecting prior lawful processing.
• Lodge a complaint with the relevant authority or contact us for direct assistance with privacy concerns.

Cookies and Tracking

dilivoraxel.sbs uses cookies to provide features, analyse site traffic, and improve user experiences. Cookies help us remember your preferences and understand how you interact with our services. You can adjust your browser settings to manage or disable cookies at any time.

See cookie policy See cookie policy

Contact Us

For questions about your privacy or to exercise your rights, contact our privacy team using the details below. We aim to address your query promptly and transparently.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal obligations. Please check this page periodically for the latest information.